Our Economy Service offers a more cost effective manner of shipping large volume parcels. With this service, parcels are transported via road to main and regional centres within a day or two. Outlying areas require a minimum of 72 hours delivery time. Please refer to our Route Guide to determine whether the destination is a main centre, regional or outlying.
UTi Distribution offers an Express Service, guaranteeing delivery by 10h30 to our six hubs and afternoon deliveries (at the latest) to our other branches. However, only certain regional towns are able to offer this service. Please call our contact centre on 0861 80 30 80 for further details or consult our Route Guide and Map.
When using our Express Service you are also able to choose whether to have the parcel delivered by 09h00 to main centres, the Sunrise Option, or to allow delivery on public holidays and Saturdays. We also offer an After Hours service, where requested. Additional charges may apply for special deliveries and we suggest calling our contact centre for further information. If this service level is not clearly specified to UTi Distribution, we will provide and charge for Economy Service.
Same Day Service
This service is available for clients in situations of extreme urgency where a package is needed in another main centre on the same day. The service is only available between hubs. We respond to your call, fast track collection of the parcel and then rush it through to the airport to be loaded onto the next available flight. Our couriers at the destination are alerted by facsimile or telephone that an urgent shipment is due and are on standby to clear the package and effect delivery immediately.
In cases where flights are limited or ineffective, UTi Distribution has dedicated vehicles capable of delivering an urgent parcel to a specific location (other than a major centre) on a same day basis, subject to the acceptance of a quotation by the client. If this service level is not clearly specified to UTi Distribution, UTi Distribution will provide and charge for Economy Service.
Economy and Express Inter-Continental Service
International specialises in freight to or from South Africa's surrounding states such as Namibia, Swaziland, Botswana and Lesotho and globally. As the Southern African partner of the Overseas Courier Services (OCS) network, we reciprocate by forwarding all our intercontinental courier material into their network worldwide.
We offer both an Express Service and an Economy Service (Road Freight). Delivery times do differ between the two services, please consult our Route Guide and International Network Guide or call our contact centre on 0861 80 30 80 for further information.
Our main operation is situated within Distribution's hub in Centurion (Midrand), Gauteng. We also have satellite operations within the domestic branches in Cape Town and Durban. Throughout the rest of the country, customer needs are catered for by UTi's extensive domestic offices and exclusive agents network.
The division is a member of the International Air Transport Association (IATA) which demands that it maintain very high standards. It is important to note that international shipments may require additional documentation, as required by customs. For further information please consult the FAQs. If this service level is not clearly specified to UTi Distribution, we will provide and charge for Economy Service.